Paying overdue invoices

As we do not have 'pay now' ability on invoice yet, this is the suggested work around:

1. Update the customers payment details with the respective card details they want to use to pay the overdue invoice.

2. Alert Accounts Team to use Integrapay to process this invoice again.

3. Account must click the 'retry Xero invoice transaction' button within the Integrapay console.

4. This will process the payment that day.

5. Once the payment has processed you can then either leave the card details in the account, or update to other details the customer requests.

Annoyingly, Integrapay only allow for a single set of payment details to be stored, so even though it's a little clunky, it's secure and compliant.

Due to security and compliance issues, it is illegal to send or store Credit Card details within any notes within Hamlet.