Hamlet Support Docs
  • Welcome to Hamlet Knowledge Base
  • Getting started
    • Location set up
    • Inventory set up
      • Inventory terminology and organisation
      • Offices
      • Products & Services
    • Customer portal set up
    • Email template set up
  • Customer management
    • Terminology
    • Adding a new customer
    • Onboarding new customers
    • Adding team members
    • Changing the status of a customers account
    • Day pass Check-ins
    • Updating/Changing a customers billing name
  • Leads
    • Leads management
  • Billing
    • Payment methods
    • Sending invoices to review prior to billing date
    • Paying for items in advance
    • Paying overdue invoices
    • Adding items and charging
    • Adding descriptions for items
    • Service Categories
    • Adding another contact to receive invoices
  • Bookings
    • Tentative bookings for external customers
    • Extending or changing bookings
  • Inventory management
    • Adding Private & Extra desks to offices
  • Features
    • Notes
    • How integration with Integrapay/XERO works
  • FAQ
    • Adding Staff members to Hamlet
  • Go live procedures
    • Preparing a location for Hamlet Go Live
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  1. Billing

Service Categories

The most common services are listed in the dropdown selector of the billing pop up. Some services previously listed have been removed to reduce clutter. Please refer to the list below to understand how to record these services as billing items.

Removed services

FOR USE NOW

Description example

Cleaning Services

->

Others > Other recoveries

Cleaning services

Equipment Hire

->

Others > Other recoveries

Equipment hire

Other

->

Others > Other recoveries

Other

Phone Connection

->

Others > Other recoveries

Phone connection

Secretarial Services

->

Others > Other recoveries

Secretarial services

Signage

->

Others > Other recoveries

Signage

Stationery

->

Others > Other recoveries

Stationery

Referral HD

->

Credits > Referral

Referral PD

->

Credits > Referral

Referral SO

->

Credits > Referral

Server (RackSpace)

->

Services > I.T. others

Server rack space

Please ensure to update the description when you select other recoveries as a charge item so that it is clear what the item charge is for.

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Last updated 5 years ago

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